Privacy Policy Notice

The policy: This privacy policy notice is served by [Kulocar.com & 12th Floor, Blue Tower, MediaCityUK, M50 2ST Registration Number: 11680135] under the website; [!WEBSITE_ADDRESS!]. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.
 
Policy key definitions:
  • "I", "our", "us", or "we" refer to the business, [Kulocar.com & KULO].
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • Cookies mean small files stored on a users computer or device.
 
Key principles of GDPR:
Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.
 
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
 
  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.
 
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
 
Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
 
Some cookies are required to enjoy and use the full functionality of this website.
 
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
 
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
 
Fair & Transparent Privacy Explained
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
 
Sponsored links, affiliate tracking & commissions
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as "non-personalised" cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.
 
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.
 
We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.
 
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.
 
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
 
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
 
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent.
 
Resources & further information

Please note that some calls may be recorded for quality and training purposes.

 

Roller pricing

Bespoke tariffs available, please call to discuss.

Time/Distance:
£0.40 per minute
1st mile £6.50
2 - 50 miles £1.80 pr mile
51+ miles £1.70
Minimum Fare £42
Waiting Time £7.35 per 15 minutes or part thereof

Hourly:
£42 per hour or part thereof inclusive of 30 miles
Excess miles are charged at £1.50 per mile
Minimum Fares:
Daytime - 2 hours = £84
Evening / Weekends - 3 hours £126

Weddings:
1st hour £150
Each additional hour or part thereof £50 per hour

Groupie pricing

Bespoke tariffs available, please call to discuss.

Time/Distance:
£0.55 per minute
1st mile £9.07
2 - 50 miles £2.51 pr mile
51+ miles £2.37
Minimum Fare £58
Waiting Time £14.50 per 15 minutes or part thereof

Hourly:
£58 per hour or part thereof inclusive of 30 miles
Excess miles are charged at £2.00 per mile

Minimum Fares:
Daytime - 2 hours = £116
Evening / Weekends - 3 hours £174

Weddings:
1st hour £209
Each additional hour or part thereof £58 per hour

Deluxer pricing

Bespoke tariffs available, please call to discuss.

Time/Distance:
£0.64 per minute
1st mile £10.40
2 - 50 miles £2.88 pr mile
51+ miles £2.72
Minimum Fare £67.20
Waiting Time £16.80 per 15 minutes or part thereof

Hourly:
£67 per hour or part thereof inclusive of 30 miles
Excess miles are charged at £2.25 per mile
Minimum Fares:
Daytime - 2 hours = £128
Evening / Weekends - 3 hours £201

Weddings:
1st hour £240
Each additional hour or part thereof £67 per hour

Safety

At Kulo, We Are Committed To Passenger Safety And Strive To Give You The Best Experience Imaginable And Become Your Preferred And Trusted Transportation Partner. To Achieve This, We Have Partnered With The Leader In Video-Based Driver Safety Programs. What You See In The Driver’s Windshield Is A Drive Cam Event Recorder, Which Will Help Us Ensure You Are Safely Delivered To Your Destination.

WHAT DOES IT RECORD?

The Drive Cam Event Recorder Captures Audio And Video Of Driving Activities Occurring Inside And Outside The Vehicle. There Are Two Lenses, One Facing Back Toward The Driver And One Facing Forward Out The Windshield. The Lens Facing The Driver Captures Audio And Video Inside The Vehicle And Whatever Is Visible Through The Side And Rear Windows. The Lens Facing Forward Captures Things Happening In Front Of The Vehicle.

DOES THE DRIVE CAM EVENT RECORDER CAPTURE AND RECORD EVERYTHING ALL OF THE TIME?

No. Unlike Devices That Are Designed For Constant Monitoring And Tracking Of Drivers, The Event Recorder Is Specifically Designed To Identify And Capture Only Risky Driving Behaviors. The Camera Is Continuously Recording, However, The Audio And Video Is Only Saved When There Is An Event. An Event Is Caused By Specific Driving Behaviors, Such As Hard Breaking, Accelerating, Excessive Speeding, Cornering Or Collision.

HOW MUCH AUDIO & VIDEO DOES THE DRIVE CAM EVENT RECORDER CAPTURE AND RECORD?

Video Event Recordings Are Typically 12 Seconds Long. When Activated, The Event Recorder Immediately Saves The 8 Seconds Prior To The Activation Point And Then Continues To Record And Save 4 Seconds After.

THE RIGHT LIGHT WAS FLASHING GREEN AND RED BUT THEN WENT BACK TO SOLID GREEN INSTEAD OF SOLID RED. WHAT HAPPENED TO THE EVENT?

The Flashing Green And Red Light Indicates That An Event Recording Was Activated. During The Processing, However,It Was Determined That The Event Was Not Caused By Risky Driving And Therefore Did Not Meet The Requirements To Be Sent For Analysis. Only A Solid Red Light Indicates The Event Was Saved.

CAN ANYONE TURN ON THE EVENT RECORDER AND REMOTELY SEE WHAT THE DRIVER IS DOING OR SAYING?

No. There Is No Way For Anyone To Activate The Video Event Recorder Remotely Or To Get A Remote, Live View Through The Device.

Our promise


CUSTOMER CHARTER

All Passengers Of KULO Transportation Services, Including But Not Limited To Our Electric, Executive, People Carrier Offerings, Are Entitled To The Following, And Should Have The Right To

Ask The Driver To Provide:

Proof of proper commercial-for-hire licensing and certifications as issued by the licensing authority. A safe and courteous driver that obeys the highway code with proof of commercial vehicle insurance. Assurance that the vehicle being driven has undergone regular inspections, and is certified safe and mechanically sound. A fully-vetted and trained driver that has undergone official criminal background checks. Ready access to KULO service personnel via email, telephone or in-person, to voice any concerns or complaints that arise before, during and after your ride. A quoted fare for your trip and a final charge that matches that agreed-upon amount (except in cases of changes in trip itinerary or duration). Air conditioning or heat on request. Access to fully functioning seat belts and (Child Seats where pre-requested)

DRIVERS SHOULD BE PROPERLY SCREENED, LICENSED AND TRAINED, WHICH INCLUDES THE FOLLOWING:

Criminal background and security check via the UK Goverment DBS (Disclosure and Barring Service). Driver training program that includes driver duties, customer service, safety and where appropriate defensive driving skills. Certified medical examination, as required by licensing authority. Proper supervision, retraining and discipline when appropriate

VEHICLES SHOULD BE PROPERLY LICENSED, SAFE, AND COMMERCIALLY INSURED WHICH INCLUDES THE FOLLOWING:

Commercial insurance with liability coverage, as required by lthe icensing authority. Proper licensing certification. Motor vehicle inspections, as required by the licensing authority.

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